Privacy Policy

1. Introduction

At TheUtilityCalc (accessible from theutilitycalc.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by TheUtilityCalc and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@theutilitycalc.com.

2. Log Files

TheUtilityCalc follows standard industry practices for utilizing log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of this data is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

3. Cookies and Web Beacons

Like any other website, TheUtilityCalc uses "cookies". These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Voluntary First-Party Submissions

When you voluntarily submit a request through our Solar Quote, Home Energy Rebate, or Cost Mitigation tools, we collect the contact details you provide (such as full name, email address, phone number, and ZIP code). This information is solely used to connect you with qualified contractors or respond to your explicit request. We do not sell, rent, or trade your contact information to unrelated third parties for unsolicited marketing.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• Request that a business disclose the categories and specific pieces of personal data collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

8. Children's Online Privacy Protection (COPPA)

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. TheUtilityCalc does not knowingly collect any Personal Identifiable Information from children under the age of 13.